VP of Engineering

John Shoumbert

Senior Staff Full-Stack Developer

13+ years of leadership in technical strategy, scalable B2B/B2C BI frameworks, and greenfield application launches. Skilled in leading teams, driving innovation, and aligning technology with business goals.

John Shoumbert

About Me

As a VP of Engineering and Senior Staff Full-Stack Developer, I bring over 13 years of experience in technical leadership, strategic planning, and building scalable solutions. I specialize in transforming business requirements into innovative technical solutions that drive growth and efficiency.

Leadership

Proven track record of leading cross-functional teams and driving innovation

Technical Excellence

Expert in full-stack development, BI architecture, and cloud infrastructure

Innovation

Spearheaded greenfield projects contributing to $2M+ in revenue potential

Collaboration

Effective communication with stakeholders and alignment of tech with business goals

Work Experience

A proven track record of delivering innovative solutions and leading high-performing teams

VP of Engineering / Senior Staff Engineer
HiOperator
Aug 2023 - CurrentDallas, TX

AI-enabled BPO automated customer service solution startup. Led product development and engineering teams.

  • Increased potential revenue growth by $2 million in one year
  • Spearheaded end-to-end product development of HiQ CX using generative AI
  • Collaborated with executive leadership to define and execute technology strategies
  • Led cross-functional teams of CX support agents and engineers
  • Designed and implemented AI data models with GPT integration for quality assurance
LeadershipProduct DevelopmentAI IntegrationGraphQLCloud Architecture
Principal Full Stack Developer / BI Architect
Netscout Systems
Feb 2012 - Aug 2023Allen, TX

Network Assurance & Cyber Security Company with 2K+ employees. Led BI infrastructure modernization.

  • Modernized company BI architecture from legacy on-Prem to cloud-based solutions
  • Developed comprehensive project management and tracking systems
  • Implemented automated case/bug management reducing MTTR significantly
  • Led cross-functional team of 5+ members in software delivery lifecycle
  • Designed enterprise-level BI infrastructure with data warehouses and ETL solutions
Full-Stack DevelopmentBI ArchitectureCloud MigrationTeam LeadershipProcess Automation

Skills & Expertise

A comprehensive technical skill set combined with strong leadership and business acumen

Frontend Development
React/Next.jsAngularTypeScriptJavaScriptHTML5/CSS3TailwindBootstrapFigma
Backend & Databases
.NET CoreNode.jsGraphQLREST APIMySQLPostgreSQLSQL ServerMongoDB
Cloud & DevOps
GCPAWSAzureDockerCI/CDGitHubVertex AIMicroservices
Leadership & Process
Team LeadershipAgile/ScrumStrategic PlanningBI ArchitectureProduct DevelopmentMentoringStakeholder ManagementGTM Strategy

Featured Projects

Innovative solutions that drive business value and technical excellence

HiQ CX
B2B web application built for the CX world using generative AI. Provides insights, quality assurance for CX leaders, agent performance metrics, and team performance coaching.

Contributed to potential $2 million in revenue

Next.jsGraphQLOpenAIVertex AITypeScriptPostgreSQL
Nova Automation
Internal workflow automation software designed to streamline business processes and improve operational efficiency across the organization.

Reduced processing time from days to seconds

ReactNode.js.NET CoreREST APICloud Infrastructure
CSAR - BI Solution
Comprehensive Business Intelligence solution encompassing project management, bug tracking automation, customer product performance, and software release management.

Enhanced transparency and accelerated decision-making companywide

Angular.NET CoreSQL ServerETLData WarehouseBI Tools
Enterprise BI Modernization
Led the migration of legacy on-Prem BI infrastructure to a modern cloud-based solution, improving scalability, security, and performance.

Modernized data infrastructure for 2000+ employee organization

Cloud MigrationGCPData WarehousingETL PipelinesBI Architecture

Let's Connect

I'm always open to discussing new opportunities, partnerships, or innovative projects. Feel free to reach out!

Get In Touch
Feel free to contact me through any of the following channels
Phone

Location

Dallas, TX, USA

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